*By placing an order with Celebrate it Niagara (CIN) you agree to the policies as stated below
Event Reservation: A signed rental agreement and full payment is required in order to book your reservation.Should the rental be canceled for a reason not addressed in this rental agreement, the renter will forfeit the deposit.
Rental Period: The standard rental period is for twenty-four (24) hours. The rental time period can be adjusted if requested, all adjustments to the standard rental period must be agreed upon by both parties and specified in the rental information document. The renter is responsible for safely storing the games from inclement weather and to prevent damage from the time they are received until they are returned.
Game Delivery and Pick-Up: The games must be picked up and returned to 4887 Victoria Ave North, Vineland unless other arrangements have been made. Games can be delivered for an extra charge.
Rental Security Deposit: A security deposit of two hundred dollars ($200.00) will be collected from the renter and held until the games are returned and confirmed to be in the same condition they were picked up. This security deposit will be used to repair/replace any damage outside of normal wear and tear should it occur. The security deposit will be returned by the same method it was paid after final inspection when the games are returned.
Inclement Weather: In the event of inclement weather during the rental period it is the responsibility of the renter to move the games to a dry location to protect them from sustaining water damage. On the day of your event, call or text us at 289-407-5379 you can also email us at celebrateitniagara@gmail.com if the weather is unsuitable for the safe operation of the games. Celebrate It Niagara and the customer may mutually agree to cancel the event due to weather. A rescheduled date and/or credits will be issued.
If the customer has not contacted Celebrate It Niagara and chooses to pick up the games the payment will be considered to be used in full regardless of weather outcomes. No credit will be issued at that point.
Rental Game Unavailable due to Damage or Theft: Every attempt will be made to repair a lawn game prior to a reserved event, should it be damaged by the previous renter. However, if a game is unavailable to rent due to damage or theft, the following actions will be taken: -An available alternate game will be offered with the rental price adjusted accordingly. -A refund will be given for the game that is unable to be rented.
Appropriate Use of the Games: The games are intended to be played in a reasonable and respectful manner according to the instructions provided with the games. The games are not to be misused in a manner which could cause damage, which includes: hanging things from the games, attaching things to the games, resting drinks on the games, etc. It is the responsibility of the renter to assure that misuse does not occur.
Wear and Tear: The appearance of the games may be slightly different than in the rental literature because of wear and tear. The games are subject to wear and tear from normal rental use and may sustain minor cosmetic damage and blemishes during the rental period, the renter is not liable for this type of damage.
Repairable Damage: The renter acknowledges that they are liable for any and all repairs/replacement required, outside of normal wear and tear, to make the games available to be rented for the next event. The condition of each Rental Game will be documented before and after the rental period to justify any repair costs that are charged to the renter. The security deposit will be used to pay for any required repairs/replacement, any remaining security deposit will be returned to the renter and additional costs exceeding the security deposit will be the responsibility of the renter.
Dispute Resolution: In the unlikely event that a renter is dissatisfied with the rental service provided, they agree to cooperate with Celebrate it Niagara to discuss and come to a resolution which satisfies both parties, this can include refunds, discounts, and game substitutions.
Limit of Liability: Celebrate It Niagara Yard Sign Rentals and all representatives financial responsibility and liability shall not exceed the payment and security deposit received from the renter. The renter acknowledges that they are solely responsible for assuring that their guests are using the lawn games in a safe and civil manner. The renter agrees that any and all bodily injuries sustained while using the games are the responsibility of the renter and their guests. The renter and guests indemnify and hold harmless Celebrate it Niagara and all representatives involved from any and all legal action.
Cancellation Policy: Cancellations more than 48 hours before the date of the event will result in the customer being returned 100% of the rental contract. Cancellation within 48 hours of the event will result in the customer being charged 100% of the rental price.
Refunds: CIN does not issue refunds for customer canceled events. Rain credits do not expire or depreciate and do not have black out dates.
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